Help (Ferrari Survivable Branch Appliance Driver)

[nivad]

Hello guys, my client have 1 unit Ferrari Survivable Branch Appliance, now the condition is the SBA has Windows Server 2008 R2 and on that SBA I don't find this software :

-Microsoft Communications Server „14
-Survivable Branch Appliance components (Registrar, Proxy, Routing, Mediation Server) „
-Web based configuration and monitoring User Interface

maybe there's someone that already uninstall it..

I want to upgrade to WS 2012 R2 OS. Is that possible??

If I already upgrade the server to 2012 R2 and the driver is not compatible, how can i reset the machine to default factory because they also lost the USB to rollback the machine.

any suggestion?

[Ralf Jänike]

Hello Nivad,

if you don't know anything about your clients computer don't change anything.
very important:
you MUST NOT upgrade your OS to Windows Server 2012.

First use a webbrowser and try to connect to the (hopefully) installed WebInterface on the computer by just specifying "http://ipdaddress/".

if this doesn't work contact Ferrari electronic Hotline to get a description howto recreate an USB Recovery Stick for SBA.

Ralf

[nivad]

Hi Ralf,

Why I must not upgrade to Windows Server 2012 ? is there any supported document about it ?

[Ralf Jänike]

For Lync Server 2010 SBA there was the explicit requirement by Micorosft to use Windows Server 2008R2. Ferrari electronic still applies this requirement für Lync Server 2013 SBA

Ralf

[Johann Deutinger]

For Lync 2013 SBA the OS must be Windows Server 2008 R2 - this is a requirement from Microsoft.

[nivad]

is there any guidance to recreate USB Recovery Stick ?

[Ralf Jänike]

Nivad,

please contact Ferrari electronic Hotline to get Help for recreating USB Recovery Stick for your SBA: http://www.ferrari-electronic.com/en...e/support.html

[nivad]

i have already email their support team but no response