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Officemaster for Exchange v4.0.5.24640 - Fehler beim Konvertieren eines TIF-Anhangs

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    #1

    Officemaster for Exchange v4.0.5.24640 - Fehler beim Konvertieren eines TIF-Anhangs

    Beim Versuch aus Outlook eine Nachricht mit einem TIF-Anhang zu faxen kommt die Fehlermeldung:

    Faxversand: ... fehlerhaft

    Gesendet an: 4934021045549
    Status: Dateiformat-Konvertierungs-Fehler
    Seiten/Dateien: 0/0
    Versandbeginn: 14.03.2012 13:39:10
    Verbindungsdauer: 00.00.00
    Verbindungstyp: Senden Fax standard
    Übertragungsmodus: 64000 Bps MMR
    Betreff: Testfax

    Der Eintrag für "Benutzerdefinierte OLE Konvertierung"

    Von: TIF
    Nach: TIF
    Konverter: ImageGear

    ist vorhanden.


    Auszug aus dem converter-Log:

    (1768) 12/03/14 13:54:39 - INFO: ConvertFile(): converting 'C:\ProgramData\FFUMS\fmsrv/work/conv0/work/00357d7d.tif' (TIF_ANY) to 'C:\ProgramData\FFUMS\fmsrv/work/conv0/work/00357d82.dcx' (DCX_FAX).
    (1768) 12/03/14 13:54:39 - DEBUG: FFCNV32: FFaxConvert(): acquiring printer mutex.
    (1768) 12/03/14 13:54:39 - DEBUG: FFCNV32: FFaxConvert(): setting start signal.
    (1768) 12/03/14 13:54:39 - DEBUG: FFCNV32: CONVERSION_TIMEOUT set to 60
    (4204) 12/03/14 13:54:39 - DEBUG: FFCNV32: ConvertThread(): finished waiting for start event
    (4204) 12/03/14 13:54:39 - DEBUG: FFCNV32: ConvertThread(): getting converter ID
    (4204) 12/03/14 13:54:39 - DEBUG: FFCNV32: ConvertThread(): converter ID=80000002 for 'C:\ProgramData\FFUMS\fmsrv\work\conv0\work\00357d 7d.tif'
    (4204) 12/03/14 13:54:39 - DEBUG: FFCNV32: ConvertThread(): getting letter page option
    (4204) 12/03/14 13:54:39 - DEBUG: FFCNV32: ConvertThread(): getting default letter head
    (4204) 12/03/14 13:54:39 - DEBUG: FFCNV32: ConvertThread(): setting letter page option
    (4204) 12/03/14 13:54:39 - DEBUG: FFCNV32: ConvertThread(): setting default letter head
    (4204) 12/03/14 13:54:39 - DEBUG: FFCNV32: ConvertThread(): starting IG conversion
    (4204) 12/03/14 13:54:39 - ERROR: FFCNV32: ConvertFileDirectly: Kann Datei nicht komplett laden GearError:-2480
    (4204) 12/03/14 13:54:40 - ERROR: FFCNV32: ConvertFileDirectly (RESIZE) Open Original File Error
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: ConvertThread(): starting OLE conversion
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: PrintOle(): getting temp path
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: PrintOle(): getting driver mode
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: PrintOle(): setting driver mode
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: PrintOle(): opening printer
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: PrintOleFax(): calling ExecOle()
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: UseShellExecute=1
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: WindowsMajorVersion=6
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: WindowsMinorVersion=0
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: verwende ShellExecute
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: PrintObject(): calling PrintGearObject()
    (4204) 12/03/14 13:54:41 - ERROR: FFCNV32: ConvertFileViaPrint:Kann Datei nicht komplett laden
    (4204) 12/03/14 13:54:42 - ERROR: FFCNV32: PrintGearObject-Error!
    (4204) 12/03/14 13:54:43 - INFO: FFCNV32: ExecOle OleCounter=5 OLE_Error=0
    (4204) 12/03/14 13:54:43 - ERROR: FFCNV32: ExecOle() schlug fehl
    (4204) 12/03/14 13:54:44 - DEBUG: FFCNV32: PrintOle(): closing printer
    (4204) 12/03/14 13:54:44 - DEBUG: FFCNV32: PrintOle(): restoring driver mode
    (4204) 12/03/14 13:54:44 - ERROR: FFCNV32: FFaxConvertError: File:C:\ProgramData\FFUMS\fmsrv\work\conv0\work\00 357d7d.tif
    (4204) 12/03/14 13:54:45 - DEBUG: FFCNV32: ConvertThread(): restoring letter page option
    (4204) 12/03/14 13:54:45 - DEBUG: FFCNV32: ConvertThread(): restoring default letter head
    (4204) 12/03/14 13:54:45 - DEBUG: FFCNV32: ConvertThread(): setting done event
    (1768) 12/03/14 13:54:45 - DEBUG: FFCNV32: FFaxConvert(): conversion finished
    (1768) 12/03/14 13:54:45 - DEBUG: FFCNV32: FFaxConvert(): printer mutex released
    (1768) 12/03/14 13:54:45 - ERROR: FFCNV32: FFaxCnvPrint-Error:PrintOle
    (1768) 12/03/14 13:54:46 - ERROR: ConvertFile(): conversion has failed -->retry.
    (1768) 12/03/14 13:54:47 - INFO: ConvertFile(): 2.Trial converting 'C:\ProgramData\FFUMS\fmsrv\work\conv0\work\00357d 7d.tif' (TIF_ANY) to 'C:\ProgramData\FFUMS\fmsrv\work\conv0\work\00357d 82.dcx' (DCX_FAX).
    (1768) 12/03/14 13:54:47 - DEBUG: FFCNV32: FFaxConvert(): acquiring printer mutex.
    (1768) 12/03/14 13:54:47 - DEBUG: FFCNV32: FFaxConvert(): setting start signal.
    (1768) 12/03/14 13:54:47 - DEBUG: FFCNV32: CONVERSION_TIMEOUT set to 60
    (4204) 12/03/14 13:54:47 - DEBUG: FFCNV32: ConvertThread(): finished waiting for start event
    (4204) 12/03/14 13:54:47 - DEBUG: FFCNV32: ConvertThread(): getting converter ID
    (4204) 12/03/14 13:54:47 - DEBUG: FFCNV32: ConvertThread(): converter ID=80000002 for 'C:\ProgramData\FFUMS\fmsrv\work\conv0\work\00357d 7d.tif'
    (4204) 12/03/14 13:54:47 - DEBUG: FFCNV32: ConvertThread(): getting letter page option
    (4204) 12/03/14 13:54:47 - DEBUG: FFCNV32: ConvertThread(): getting default letter head
    (4204) 12/03/14 13:54:47 - DEBUG: FFCNV32: ConvertThread(): setting letter page option
    (4204) 12/03/14 13:54:47 - DEBUG: FFCNV32: ConvertThread(): setting default letter head
    (4204) 12/03/14 13:54:47 - DEBUG: FFCNV32: ConvertThread(): starting IG conversion
    (4204) 12/03/14 13:54:47 - ERROR: FFCNV32: ConvertFileDirectly: Kann Datei nicht komplett laden GearError:-2480
    (4204) 12/03/14 13:54:48 - ERROR: FFCNV32: ConvertFileDirectly (RESIZE) Open Original File Error
    (4204) 12/03/14 13:54:49 - DEBUG: FFCNV32: ConvertThread(): starting OLE conversion
    (4204) 12/03/14 13:54:49 - DEBUG: FFCNV32: PrintOle(): getting temp path
    (4204) 12/03/14 13:54:49 - DEBUG: FFCNV32: PrintOle(): getting driver mode
    (4204) 12/03/14 13:54:49 - DEBUG: FFCNV32: PrintOle(): setting driver mode
    (4204) 12/03/14 13:54:49 - DEBUG: FFCNV32: PrintOle(): opening printer
    (4204) 12/03/14 13:54:49 - DEBUG: FFCNV32: PrintOleFax(): calling ExecOle()
    (4204) 12/03/14 13:54:49 - DEBUG: FFCNV32: UseShellExecute=1
    (4204) 12/03/14 13:54:49 - DEBUG: FFCNV32: WindowsMajorVersion=6
    (4204) 12/03/14 13:54:49 - DEBUG: FFCNV32: WindowsMinorVersion=0
    (4204) 12/03/14 13:54:49 - DEBUG: FFCNV32: verwende ShellExecute
    (4204) 12/03/14 13:54:49 - DEBUG: FFCNV32: PrintObject(): calling PrintGearObject()
    (4204) 12/03/14 13:54:49 - ERROR: FFCNV32: ConvertFileViaPrint:Kann Datei nicht komplett laden
    (4204) 12/03/14 13:54:50 - ERROR: FFCNV32: PrintGearObject-Error!
    (4204) 12/03/14 13:54:51 - INFO: FFCNV32: ExecOle OleCounter=5 OLE_Error=0
    (4204) 12/03/14 13:54:51 - ERROR: FFCNV32: ExecOle() schlug fehl
    (4204) 12/03/14 13:54:52 - DEBUG: FFCNV32: PrintOle(): closing printer
    (4204) 12/03/14 13:54:52 - DEBUG: FFCNV32: PrintOle(): restoring driver mode
    (4204) 12/03/14 13:54:52 - ERROR: FFCNV32: FFaxConvertError: File:C:\ProgramData\FFUMS\fmsrv\work\conv0\work\00 357d7d.tif
    (4204) 12/03/14 13:54:53 - DEBUG: FFCNV32: ConvertThread(): restoring letter page option
    (4204) 12/03/14 13:54:53 - DEBUG: FFCNV32: ConvertThread(): restoring default letter head
    (4204) 12/03/14 13:54:53 - DEBUG: FFCNV32: ConvertThread(): setting done event
    (1768) 12/03/14 13:54:53 - DEBUG: FFCNV32: FFaxConvert(): conversion finished
    (1768) 12/03/14 13:54:53 - DEBUG: FFCNV32: FFaxConvert(): printer mutex released
    (1768) 12/03/14 13:54:53 - ERROR: FFCNV32: FFaxCnvPrint-Error:PrintOle
    (1768) 12/03/14 13:54:54 - ERROR: ConvertFile(): conversion from C:\ProgramData\FFUMS\fmsrv\work\conv0\work\00357d7 d.tif (TIF_ANY) to C:\ProgramData\FFUMS\fmsrv\work\conv0\work\00357d8 2.dcx (DCX_FAX) has finally failed.
    (1768) 12/03/14 13:54:55 - INFO: ConvertDocument() (TIF_ANY->DCX_FAX) duration : 16215ms Error ok:2 err:1
    (1768) 12/03/14 13:54:55 - ERROR: ConvertDocument(): source file format DCX_FAX does not exist.


    Was läuft hier falsch ?

    Viele Grüße
    Harald Benz
    Stichworte: -
    #2
    Zitat von HBenz Beitrag anzeigen
    (4204) 12/03/14 13:54:39 - DEBUG: FFCNV32: ConvertThread(): starting IG conversion
    (4204) 12/03/14 13:54:39 - ERROR: FFCNV32: ConvertFileDirectly: Kann Datei nicht komplett laden GearError:-2480
    (4204) 12/03/14 13:54:40 - ERROR: FFCNV32: ConvertFileDirectly (RESIZE) Open Original File Error
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: UseShellExecute=1
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: WindowsMajorVersion=6
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: WindowsMinorVersion=0
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: verwende ShellExecute
    (4204) 12/03/14 13:54:41 - DEBUG: FFCNV32: PrintObject(): calling PrintGearObject()
    (4204) 12/03/14 13:54:41 - ERROR: FFCNV32: ConvertFileViaPrint:Kann Datei nicht komplett laden
    (4204) 12/03/14 13:54:42 - ERROR: FFCNV32: PrintGearObject-Error!
    (4204) 12/03/14 13:54:43 - INFO: FFCNV32: ExecOle OleCounter=5 OLE_Error=0
    (4204) 12/03/14 13:54:43 - ERROR: FFCNV32: ExecOle() schlug fehl
    (4204) 12/03/14 13:54:44 - DEBUG: FFCNV32: PrintOle(): closing printer
    (4204) 12/03/14 13:54:44 - DEBUG: FFCNV32: PrintOle(): restoring driver mode
    (4204) 12/03/14 13:54:44 - ERROR: FFCNV32: FFaxConvertError: File:C:\ProgramData\FFUMS\fmsrv\work\conv0\work\00 357d7d.tif
    Es gibt Fehler beim Laden der Quell-Datei. Bitte überprüfen sie die zu versendende Datei selbst und wenden sich zur weiteren Analyse ggf. per Email an die Ferrari electronic Hotline (mit Referenz auf diesen Forumsbeitrag und als Anhang die TIF-Datei).

    Ralf Jänike

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